Engaging in our therapy session through a phone or video call (telehealth) creates unique risks, while also having benefits. It is important to Dr. Dillmann, that you fully understand the risks and efforts to minimize them.

The main risks have to do with limits to your confidentiality, as well as limits to the privacy and security of your personal information, which is shared during the use of the telehealth session. With regards to your confidentiality, all of the confidentiality laws apply and Dr. Dillmann is not recording the session or taking photos of you. Dr. Dillmann conducts the telehealth session from either her home office or office. It is important that you also find a private, quiet space, free from distractions, in which to have the telehealth session, so that others do not overhear or see you.

The platform used for video sessions, Simple Practice, complies with the HIPAA and HITECH laws. They test hack their own site and meet the standards for bank level security - all to say that Simple Practice follows the strongest privacy and security standards. In addition to following these laws and standards, Simple Practice does not record or archive the content of our video session. By signing this form and participating in the video session, you are agreeing to use Simple Practice.

At the beginning of the video session, Simple Practice requires you to enter a name into a form fill box, which lets Dr. Dillmann know that you are ready for the call, please feel free to enter in an initial or fake name, for another layer of security. Since you and Dr. Dillmann have scheduled the session, she knows that you are waiting for the call. Due to this being a video session, you will need to use a smart phone, computer or tablet to engage in the session. The microphone and camera on your device will be utilized in the session

Dr. Dillmann is accessing Simple Practice through a secure (password protected) and private Wi-Fi connection. Dr. Dillmann maintains up to date antivirus protection. You are encouraged to do the same, as an unsecured connection could make you/our call vulnerable to breaches in security and privacy.

If our video call is dropped or the quality of sound or sight becomes too compromised, then Dr. Dillmann will end the video session and contact you by phone, thus allowing your session to continue. You will be billed for your whole session even though this drop in the video occurred.

Lastly, due to this being a video session, our ability to assess each other’s non-verbal cues, body language and facial expressions may be limited – so feel free to clarify any confusions on that front. It ought to be noted that video sessions may not be the most effective form of therapy for certain individuals or presenting problems.